Contact & Grievance Redressal

Last Updated: June 2026 Version: 1.0.0

If you have support questions, security concerns, or complaints regarding data processing, please use the channels below.

1. Contact Channels

1.1 Technical Support

• Purpose: Resume building, UI issues, export bugs, account access.
• Email: support@rereal.com
• Response Time: Within 48 hours.

1.2 Data Protection & Privacy

• Purpose: Requesting data exports, data deletion, or revoking consent.
• Email: privacy@rereal.com
• Response Time: Within 7 business days.

2. Grievance Officer (India DPDP Act Compliance)

In accordance with the Digital Personal Data Protection (DPDP) Act of India, ReReal has appointed a Grievance Officer. You may contact them to report complaints, unresolved privacy issues, or request data correction.

• Grievance Officer: Vikas (Compliance Lead)
• Email: grievance@rereal.com
• Response Time: Acknowledgment within 24 hours, resolution within 15 business days.